I recently witnessed a conversation, in which both parties were working overtime to get their points across. I can't say for sure if the main point was heard, but from my perspective, it didn't seem like anything was accomplished. Don't you just hate those times, when you sit through a pointless conversation only to realize that you are back at square one and have wasted X amount of time? I can't say that you will never experience that again. I've learned that communication takes more than just your ears and your brain. It involves the heart and soul too. Take for instance God talking to Moses, Abraham, Joshua, Nathan, etc. If they had only listened with their ears, they would have missed the purpose of God's message to them. They had to listen past the words and toward the love that was intertwined with it.
Flapping off at the mouth and shooting out jibberish does not get your point across. I heard my Pastor and several people say over and over again, that before you speak, ask yourself: Is it true? Is it kind? Is it necessary? I think that in following this model we will begin to lessen the need for pointless conversations and useless arguments. What does your heart hear when you speak to someone or listen to their story? More importantly, what is God telling you to do? If you cannot find the answer or come up with a kind, truthful, and necessary response, maybe the conversation is best left for another time. It's okay to excuse yourself from a conversation. My go to response is always: I'm not emotionally equipped to handle this conversation right now. I'd rather exit stage left now, then be backed into a corner later.
Final note: Think before you speak. And when you speak, speak with God.